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Problem Note 56626: During execution, the decision campaign logs "TricklingInsertTimeWaitTask Not running task at this time because business context data is unavailable"

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In SAS® Real-Time Decision Manager 6.4, campaigns executed in the run time environment might trigger the following message in the SASCustIntelReporting6.4.log file:

INFO ... TricklingInsertTimeWaitTask Not running task at this time because business context data is unavailable.

This message contains information about expected behavior and does not affect performance.

If you prefer this message to not be written to the log, complete these steps:

  1. Replace the contents of the SASCustIntelReporting-log4j.xml file in your current deployment with the contents of the SASCustIntelReporting-log4j.xml file on the Downloads tab.
  2. Restart your SAS® Customer Intelligence Reporting application in order to use the new log4j settings.


Operating System and Release Information

Product FamilyProductSystemProduct ReleaseSAS Release
ReportedFixed*ReportedFixed*
SAS SystemSAS Real-Time Decision ManagerMicrosoft® Windows® for x646.46.59.4 TS1M0
Microsoft Windows 8 Enterprise x646.46.59.4 TS1M0
Microsoft Windows 8 Pro x646.46.59.4 TS1M0
Microsoft Windows 8.1 Enterprise 32-bit6.46.59.4 TS1M0
Microsoft Windows 8.1 Enterprise x646.46.59.4 TS1M0
Microsoft Windows 8.1 Pro6.46.59.4 TS1M0
Microsoft Windows 8.1 Pro 32-bit6.46.59.4 TS1M0
Microsoft Windows Server 2008 R26.46.59.4 TS1M0
Microsoft Windows Server 2008 for x646.46.59.4 TS1M0
Microsoft Windows Server 2012 Datacenter6.46.59.4 TS1M0
Microsoft Windows Server 2012 R2 Datacenter6.46.59.4 TS1M0
Microsoft Windows Server 2012 R2 Std6.46.59.4 TS1M0
Microsoft Windows Server 2012 Std6.46.59.4 TS1M0
Windows 7 Enterprise x646.46.59.4 TS1M0
Windows 7 Professional x646.46.59.4 TS1M0
64-bit Enabled AIX6.46.59.4 TS1M0
64-bit Enabled Solaris6.46.59.4 TS1M0
HP-UX IPF6.46.59.4 TS1M0
Linux for x646.46.59.4 TS1M0
Solaris for x646.46.59.4 TS1M0
* For software releases that are not yet generally available, the Fixed Release is the software release in which the problem is planned to be fixed.